How it works

A simple breakdown of how calls are handled from the moment a customer dials your number.

01

A customer calls your business

Your existing business number rings as usual.

No changes for your customers.

02

The assistant answers instantly

The call is answered within seconds.

No voicemail. No busy signal.

03

Information is collected

The assistant gathers key details:

  • Name
  • Contact information
  • Service needed
  • Urgency level

The conversation follows your rules and scripts.

04

Scheduling and availability

If scheduling is enabled, the assistant checks availability.

Appointments are booked based on your calendar rules.

No double booking. No manual follow-up required.

05

Emergency handling

Urgent calls are identified based on your criteria.

Emergency requests are flagged and routed to on-call staff immediately.

06

Your team is notified

Your team receives call details by:

  • SMS
  • Email
  • CRM integration

All information is logged and reviewable.

You stay in control

You define:

  • Business hours
  • Call routing
  • Scripts
  • Escalation rules
  • What the assistant can and cannot do

You can review calls, update responses, and adjust settings at any time.

What this does not replace

It does not make judgment calls.

It does not negotiate pricing.

It does not replace relationships or expertise.

Complex conversations stay with your team.

Setup and onboarding

Initial consultation to understand your business needs.

Configuration based on how your team operates.

Testing to ensure everything works as expected.

Go-live when you are ready.

The process is straightforward and guided at each step.

Reliability and data handling

Calls are handled consistently.

Data is encrypted and secure.

You own your data.

Information is not sold or reused.

The takeaway

Calls are answered every time.

Your team stays focused on billable work.

Customers get immediate responses.

Operations run smoother.

Hear it in action

Call the live demo to experience the system exactly as your customers would.

Call the demo

No pressure. No commitment.