Your 24/7 virtual receptionist and scheduling system ensures every call is answered, every lead is captured, and your operations remain responsive — even when your team is unavailable or managing other priorities.
Service businesses do not lose customers because demand is insufficient. They lose them when calls arrive during peak hours, after hours, weekends, or while the team is occupied with existing work. Each unanswered call represents a missed appointment, a lost estimate, or revenue directed to a competitor who maintained availability.
Our 24/7 Virtual Receptionist functions as a consistent operational layer for customer contact. It answers inbound calls immediately, collects customer details, books or reschedules appointments, routes urgent requests, and notifies your team — maintaining complete call coverage without introducing gaps or delays.
This is not a call center and it is not a chatbot.
It is call handling infrastructure designed for stability and
repeatability.
Your processes, your priorities, your rules — applied consistently to every customer interaction.
If a missed call can cost you money — this closes that gap.
Average percentage of inbound calls that go unanswered in service businesses during peak operational periods
Industry research, 2023
Customer dials your number
The virtual receptionist answers within 2 seconds
Name, service type, urgency level recorded
SMS, email, or CRM update delivered immediately
per month, based on call volume
Most service businesses handling 50–200 calls per month operate within this range. Pricing adjusts based on volume and configuration.
See full pricing details →Uptime
Answer time
Calls answered
Configuration
Used by plumbing, HVAC, electrical, and home service companies across 12 states
Every call is answered within seconds. No voicemail. No busy signals. No missed contact opportunities.
Checks availability, confirms bookings, and processes rescheduling based on configured calendar rules.
Records names, contact information, service requirements, and urgency levels for each caller.
Identifies urgent situations based on defined criteria and escalates to on-call personnel immediately.
Team receives immediate notifications with complete call details and customer information.
Screens spam, telemarketers, and non-qualified inquiries to protect team time and focus.
Your existing business number rings as usual. No changes for your customers.
Call is answered within seconds. No voicemail. No busy signal.
System records key details: name, contact information, service required, and urgency level. The conversation follows configured scripts and business rules.
If scheduling is enabled, the system verifies availability and books appointments based on calendar rules. No double booking. No manual follow-up.
Time-sensitive calls are identified based on defined criteria. Emergency requests are flagged and routed to on-call personnel immediately.
Team receives call details by SMS, email, or CRM integration. All information is logged and accessible for review.
You define and control:
You can review call records, adjust responses, and modify configuration at any time.
This system does not make judgment calls. It does not negotiate pricing. It does not replace relationship management or specialized expertise.
Complex or nuanced conversations are directed to your team.
Most service businesses recover the monthly cost through improved response rates and reduced lost opportunities. Results depend on call volume, average job value, and market responsiveness.
This reflects operational improvements, not guaranteed revenue outcomes.
Businesses that see the strongest impact from a 24/7 virtual receptionist typically share a few operational traits. These are environments where missed calls do not just mean inconvenience — they mean lost revenue, disrupted schedules, or added stress on the team.
This service is designed for teams who want stability, predictable coverage, and a calmer daily workload.
After running live demos with service-based businesses across multiple industries, a few themes appear consistently in how calls affect daily operations.
These observations help us design systems that support real-world workloads instead of idealized workflows.
All calls are processed consistently according to configured rules.
Customer data is encrypted and stored securely.
You retain full ownership of all collected information.
Data is not shared, sold, or used for purposes outside your operations.
Experience how the system handles inbound calls in a live environment.
Available 24/7. No registration required.
Or schedule a consultation to discuss implementation for your operations
No obligation. No sales pressure.